Privacy Policy


Busy Moms Red Deer Cleaning Inc.
Effective Date: Jan 1st, 2025
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IMPORTANT NOTICE REGARDING TEXT MESSAGING DATA

Busy Moms Red Deer Cleaning Inc. ("we," "us," or "our") DOES NOT share customer opt-in information, including phone numbers and consent records, with any affiliates or third parties for marketing, promotional, or any other purposes unrelated to providing our direct services. All text messaging originator opt-in data is kept strictly confidential.

1. Information We Collect

We collect the following types of information:

Personal Information:

1. Name, email address, phone number, physical address

2. Payment information when you make a purchase or request a quote

3. Opt-in records and timestamps for all communication channels (SMS, email, etc.)

Non-Personal Information:

1. IP address, browser type, device information

2. Website usage patterns and analytics

3. Cookies and similar technologies

Customer Communication:

1.Records of inquiries and service requests

2. Appointment details and preferences

3. Service history and feedback

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2. How We Use Your Information

We use collected data for:

1. Providing and improving our services

2. Processing transactions and payments

3. Communicating with you about your inquiries, appointments, and promotions

4. Enhancing website functionality and user experience

5. Ensuring security and fraud prevention

6. Maintaining records of your communication preferences and consent

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3. SMS Messaging & Compliance

Text Message Program Terms & Conditions

By opting into our SMS messaging services, you agree to receive text messages related to our services, including appointment reminders, customer support, and important updates.

Opt-In & Consent:

You will only receive messages if you have explicitly opted in

We maintain timestamped records of all opt-in actions

We comply with the Telephone Consumer Protection Act (TCPA) and all applicable laws

Opt-Out Instructions:

You can cancel SMS notifications at any time by replying "STOP"

You will receive a final confirmation message, and no further messages will be sent unless you re-opt in

All opt-out requests are processed within 24 hours

Message Frequency & Content:

Message frequency varies based on your interactions with our business

Messages will be directly related to the services you have requested

We do not send promotional content without specific consent

Help & Support:

Reply "HELP" for assistance or contact us at

Customer support is available during regular business hours

Carrier Information:

Standard message and data rates may apply

Carriers are not liable for delayed or undelivered messages

Supported carriers include AT&T, Verizon, T-Mobile, Sprint, and most regional carriers

SMS Data Protection Statement

No mobile information will be shared with third parties/affiliates for marketing/promotional purposes. Information sharing to subcontractors in support services, such as customer service is permitted. All other use case categories exclude text messaging originator opt-in data and consent; this information will not be shared with any third parties.

We implement strict data protection measures to safeguard your SMS opt-in information and consent records.